01737 886997(office) & 07943 685660 (trustee on call) info@rhtes.org

Finding help in times of need

At Renewed Hope Trust we support a wide range of people in a wide range of circumstances. Here is a bit of general information about other help in the area with some useful contact details too.


If you are at risk of becoming homeless, sofa-surfing or homeless already then there is help out there. The council in the area where you have a local connection has a duty to assess you. In East Surrey these are Reigate & Banstead Borough Council and Tandridge District Council. Depending on your circumstances this will not necessarily mean you get accommodation immediately. They will discuss options with you during your assessment.

Unemployment & money worries

At the Drop-In we can provide you with a free lunch and food vouchers so you don’t have to worry about affording to buy food when the bills keep coming in and you don’t know how you will pay them. Here, we can also put you in touch with other useful organisations which can help you.

There are several Foodbanks for which we have vouchers, including St Matthew’s Church, Redhill; The Salvation Army, Redhill, Horley Foodbank at Horley Methodist Church and Caterham Foodbank. There are also Foodbanks run by the charity Loveworks at the Merstham Mix Cafe and Reigate Baptist Church.

Mental health and addictions

It is common for you to be struggling generally in life and also suffering from one or more mental illness or an addiction of some kind. Although we do not provide any health care or counselling at RHT, we can provide company and acceptance. We can also link you with relevant agencies who can give you more specialist support.

Richmond Fellowship runs an evening drop-in called Safehaven and this is open specifically for people with mental health problems. They are based in St Anne’s Drive, near Redhill Town Centre.

For people experiencing abuse in the home, the East Surrey Domestic Abuse Service (ESDAS) can help.

Family support

Our Drop-In and Winter Night Shelter services are only open to people over the age of 18. Renewed Hope Trust partners with local charities such as Welcare and Stripey Stork which specialise in supporting families with young children in tough times. They can give practical help and emotional help to both the parents and the children.

Useful Contacts


Reigate & Banstead Borough Council  Housing advice – 01737 276000

Tandridge District Council  Housing advice – 01883 722000

Other housing providers

East Surrey Outreach Service  01372 378 628

YMCA East Surrey 01737 773089

Transform  01737 244312

Raven Housing Trust 0300 123 3399

Mental Health & Wellbeing

Safehaven Redhill – Richmond Fellowship 01737 771282

East Surrey Domestic Abuse Service 01737 771350

General advice & support

Community Debt Advice 01737 887558

Shelter  0808 800 4444

Citizen’s Advice Bureau 03444 111 444 (branches in Redhill, Horley, Oxted, Warlingham and Caterham)

Furnistore Redhill – secondhand furniture and household goods supplier 01737 773133

Family support

Welcare 01737 780884

Stripey Stork email info@stripeystork.org.uk