Because there is no such thing as ‘no hope’

We work closely with:

Community Debt Advice

eSOS (East Surrey Outreach Service)

Easter Project

East Surrey Police


The National Probation Service

Rape Crisis Surrey & Sussex (RCSS)

Reigate & Banstead Borough Council

Tandridge District Council

Our Supporting Partners:

Over 30 local churches and faith groups

Including Christ Central and their West Central coffee shop

Staff & Management of The Belfry, Redhill

Marks & Spencer, Redhill

My Local, Horley


Round Table

The Seroptomists

Waitrose, Horley

Register as a Volunteer

Register as a Volunteer

December - March

Brief Job Descriptions

Information for Volunteers

Renewed Hope Trust


The Renewed Hope Trust exists to show our deep concern for the homeless and disadvantaged in the Redhill area. In an atmosphere of unconditional love and compassion we seek to offer acceptance and respect to all. This includes practical support such as food, shelter, clothing, healthcare, assistance finding employment and training as well as building relationships, listening and caring.

We believe this should be done professionally and monitored regularly. As an interdenominational Christian group, we believe that Jesus Christ loves everyone. We seek to see all who come to us given a new hope and the opportunity to build a new life.

Click here to see a video

Résumé of Winter Night Shelter

    by Project Coordinator, Alice Banks

Winter Night Shelter 2015-2016 was without doubt successful, thank you to all the volunteers and guests who filled in their survey.  One of my Key Learning points from the Guest Survey is to ensure next year that I take the email address from guests when I first meet them! The male guests were 100% positive, the women – both of whom were with us but a short time, less happy about the accommodation, all had nothing but praise for the volunteers!  All the guests felt valued, respected, treated as an individual and in receipt of lots of help in finding accommodation and ‘managing’ other issues. The guests have asked me to pass on their thanks to all of you for making the Winter Night Shelter possible.

Outcome for Guests:

We had 19 guests this winter:

8 – Privately Housed  

4 – Returned to Family

2 – Housed long term in Hostel

3 – Not yet housed

1 – Sofa Surfing – with his new fiancée

1 – Only stayed with us a few nights and has not maintained contact.

Volunteer Feedback:

306 Volunteers attended training sessions

289 Volunteers took part of whom 56 had helped on previous years.

101 volunteers completed the survey.

What You Liked . . .

Friendly & relaxed atmosphere.  Journeying with the Guests. Realising that the Guests were ‘just like us’!  Being part of a team. Peace of the night shift. Helping. Talking. Meeting new people.  Listening. Giving back to community. The friendliness of the guests. Being part of something well organised. New Experiences. EVERYTHING


What You Didn’t Like. . .

Challenges of new / unfamiliar venues. Lack of confidence. Uncertain what to do. Sometimes very few guests. Could feel surplus to requirements.  

Things We Hope To Improve . . .

Provide more training – almost all negative comments came from those who had not been to training or updated their training, we have changed some things.

Transport – we need a larger vehicle /dedicated vehicles & drivers to accommodate more guests.

Booking-In Process – can be difficult / slow when all guests arrive together.

Communication & Coordination – re food provision, dropping off and collecting guests/kit.

What’s Next?

Renewed Hope Trust is active all year, running the Drop-In, securing new and confirming present venues, fundraising and raising the profile of the charity and our needs.

How you can helpPlease Stay Involved!

Day-Time Drop In – Volunteer for shifts via Dutyman. Your ongoing interest, presence & involvement has a powerful impact upon the lives of our Guests and Drop-Inners.

Financial Support – A regular monthly contribution - of any size – providing us predictable recurring income that is vital for securing premises.

Help Us Find a Home – we are still searching for premises to rent as a more permanent base of operations. Having a base will remove so many of the issues that beset the smooth running of this year’s WNS. If you know of, or hear about, a property that might be suitable, please let us know!

Without your prayer, dedication and commitment, many of our Guests would still have been sleeping rough.  Not only have you helped provide food and shelter, you have offered kindness, encouragement, support and may I say love and respect, for that is what the Guests report.

Thank you for being part of this project, and for expressing God’s love for all people through your efforts.

Kindest regards, Alice.